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 artan
Consulting offers a wide variety of fully customizable assessment
tools. These include the Tartan 360, a multi-rater feedback process
which evaluates leadership performance on your company's key success
factors. The process can also be designed as an opinion survey for
measuring employee satisfaction and organization climate. Many clients
have moved to using our 360-process as a performance appraisal tool
for all employees from entry level to CEO.
Tartan Consulting will help you identify and define
the critical skill sets, or competencies, of your key positions.
Each participant receives feedback in the form your organization
considers most valuable.
Most clients ask for self-other comparisons, along with manager,
subordinate, co-worker, and internal and external customer comparisons. Participants are
also given competency category rankings along with high and low item ratings.
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Manager-Level
Compentency Example
Communications:
- Practices
two-way communication
- Provides
relevant, timely information
- When
giving feedback, sets a positive tone and shows balance
- Actively
listens
- Appropriately
summarizes, clarifies and confirms during discussions
- Does
not interrupt or otherwise minimize the opinions of others
- Is
fully attentive when someone is speaking
- Documents
are organized and clearly written
- Makes
a positive impression through written and verbal presentations
- Allows
enough time to discuss ideas to their conclusions
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360-Survey
Feedback Format
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- Self-Other
Gap Analysis
- Cross-Group
Comparisons
- Rank
Order of Competency Scores
- Highest
and Lowest Rated Items
- International
Normative Data
- Comments
- Development
Guides
- Action
Planning Outline
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| Other
Available Survey Programs |
- Employee
satisfaction
- Customer
satisfaction
- Organization
effectiveness
- Multi-rater
performance appraisal
- Cross
cultural non-English based employee and customer surveys
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